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Inquiry About Our Products

Feel free to contact us.

E-mail Access

Mail Address

Phone Inquiry

Kanagawa office at +81.46.272.8682 (Japanese Only) Monday through Friday, 9:00-12:00 and 13:00-17:00, Japan time.


Technical Support

FAST provides expert technical support for its users. To better provide you with specific guidance, please provide the following information.

  • Company Name
  • Division Name
  • Your Name
  • Registration Number
  • Model Name
  • Model Version
  • Library Version

E-mail Access

Mail Address

Phone Inquiry

Kanagawa office at +81.46.272.8691 (Japanese Only) Monday through Friday, 9:00-12:00 and 13:00-17:00, Japan time.

※To obtain better support, please e-mail or fax us.


Note to Function Library Users Regarding Source File Attachments.

If you are having trouble with custom programs while using our function libraries, please do not initially attach source files with your support request. If we determine that a source file must be analyzed, we will notify you on how and where to send it.